Cookie statement

1. Parties

In this Cookie Statement, the following should be understood as:

- “Tribeloo”: Tribeloo nv, a private limited liability company founded in 2020, organized under the laws of Belgium, having its registered office at Kardinaal Mercierlaan 93, 3001 Heverlee, Belgium, and listed in the Central Databank for Enterprises under number 0744.393.737 (hereinafter also referred to as “we”, “us” or “our”).

- “Visitor” or “user”: the individual who visits the Tribeloo website or makes use of a Tribeloo service (hereinafter joinly referred to as “you” or “your”).

- “Telecommunication Act”: the Act pertaining to various provisions regarding electronic means of communication (URL). This Act transposes into Belgian law the provisions of European Directives 2009/136/EC (URL) and 2009/140/EC (URL).

- “Electronic Communications Act”: implementation of Telecommunications Act in Section 129 of the Electronic Communications Act of 13 June 2005 (URL).

2. Definition of cookies

Cookies are small pieces of data or text files sent from a website and stored on your local computer while you are browsing that website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie.

Such cookies may have different purposes. There are technical (functionality) cookies, which allow websites to remember the choices you have made (such as language settings) and to provide enhanced features. Session (temporary) cookies allow website operators to link the actions of a user during a browser session. Finally, tracking cookies collect information about how our website is used for managing its performance and design (analytical cookies analyse and record the behaviour you adopt on the website in order to offer you the best possible experience).

The Belgian Electronic Communications Act (Telecommunications Act conversion) contains a number of provisions about cookies and their use on websites. The Belgian implementation is derived from the European e-Privacy directive, which implies that the use of cookies and cookies legislation is harmonized but regulated slightly differently in each European country.

3. What is the aim of these cookies?

Tribeloo wants to keep you informed about the cookies it uses. Cookies are essential for us in order to optimise your visit to our website or your use of our services. Cookies can remember every technical choice (e.g., a language setting) you have made, and help us offer you more relevant services and suggestions.

If you want to consult the website of Tribeloo or use our services, we recommend enabling cookies. If however, you do not like this, you are free to disable cookies through changing the browser settings (we refer you to Title 5, “How can I manage cookies?”), though this may negatively impact the proper functioning of our website or services or reduce functionalities.

We use cookies both to optimize your experience regarding our website and to help us offer relevant content. Therefore, we guarantee the fact that our cookies are safe. The information that is collected through the use of cookies allows us to detect possible errors and/or demonstrate specific services, which we presume can be useful for you. There is a possibility that we store information that can be directly linked to a user. Some of our cookies may come from carefully selected partners with whom we cooperate and who advertise our services on their website.

4. What type of cookies does Tribeloo use?

We use two categories of cookies: strictly necessary cookies, and cookies that are only set after you give consent. When you first visit our website you see a cookie banner. No analytics or marketing cookies are placed until you click "Accept all". If you click "Reject all", only the strictly necessary cookie is used.

Strictly necessary (always active)
- tribeloo_consent (Tribeloo, first party): stores your cookie choice ("accepted" or "rejected") so we do not ask you again. Retention: 12 months.

Analytics (only after "Accept all")
- Google Tag Manager (Google): loads and manages the measurement tools below. Does not set tracking cookies itself.
- Google Analytics 4 (Google): anonymous statistics about how the website is used (pages visited, source of the visit). Cookies: _ga, _ga_*. Retention: up to 24 months.
- Microsoft Clarity (Microsoft): anonymised session recordings and heatmaps that help us improve the website. Cookies: _clck, _clsk, MUID.
- HubSpot (HubSpot, Inc.): website analytics and, when you submit a form or book a demo, linking your visit to your record in our customer system. Cookies: __hstc, hubspotutk, __hssc, __hssrc.

Marketing / B2B visitor identification (only after "Accept all")
- Albacross (Albacross Nordic AB): identifies the company (not the individual) an office network belongs to, so our sales team knows which companies are interested. Cookies: nQ_cookieId, nQ_visitId.
- Leadfeeder / Dealfront (Liidio Oy): identifies visiting companies for B2B sales, similar to Albacross. Cookie: _lfa.
- Capterra (Gartner Digital Markets): measures whether visitors coming from our Capterra listing become customers, so we can attribute conversions.

Embedded services
- HubSpot Meetings (HubSpot, Inc.): the demo booking calendar embedded on our demo pages loads from meetings.tribeloo.com and may set its own cookies when you use it to book a meeting. This embed is part of the service you request (booking a demo).

5. How can I manage cookies?

The easiest way is the cookie banner itself:

- Click "Accept all" to allow the analytics and marketing cookies listed above.
- Click "Reject all" to refuse them. The website works normally without them.

Your choice is stored for 12 months in the tribeloo_consent cookie. You can change your mind at any time: delete the cookies for tribeloo.com in your browser (usually under Settings, then Privacy, then Cookies and site data) and the banner will appear again on your next visit.

You can also block or delete cookies globally in your browser settings. See the help pages of your browser: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge.

Should you have any questions or comments about cookies after having read this Cookie Statement, feel free to contact us at info@tribeloo.com

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